Privacy Policy

Responsible for data processing on this website is:

Raiona-Naturals e.U.

Anja Michelle Leika

Gorskistraße 3

1230 Vienna

Austria

Email: healingwith@raiona-naturals.me

Personal data is only collected on this website if you voluntarily provide it, for example through:

• Contact via email
• Using the appointment booking
• Completing a questionnaire before a session

The processing is carried out solely for the purpose of handling your request or organizing appointments.

This website offers the possibility to book appointments online.

The following data may be collected:

• Name
• Email address
• Appointment-related information
• Information from an optional questionnaire

This data is used exclusively for organizing and conducting the counseling sessions.

If you contact us by email, your provided data will be stored for processing your request and for any follow-up questions.

This data will not be shared without your consent.

When you visit our website, a cookie consent banner informs you about the use of cookies.

You have the following options:

• Accept All: Allows all cookies
• Decline: Only essential cookies are used

Your preference is stored in a cookie and saved for one year. You can change your choice at any time by clearing your browser cookies.

Essential cookies required for basic website functionality are always active and cannot be disabled.

We use Calendly, a scheduling service provided by Calendly, LLC (290 Popham Drive, Suite 110, Atlanta, GA 30311, USA), to handle appointment bookings on our website.

When you book an appointment via Calendly:

• Your name and email address are collected
• Appointment details are processed
• Calendly may set cookies to improve the service
• Data may be transferred to servers in the USA

By using our appointment booking system, you consent to the processing of your data by Calendly in accordance with their Privacy Policy.

We recommend reviewing Calendly's privacy policy before booking an appointment.

The hosting provider of this website automatically collects and stores information in so-called server logfiles.

The following data may be collected:

• IP address
• Browser type
• Operating system
• Date and time of the server request

This data is used exclusively to ensure the technical operation of the website.

Your personal data is generally not shared with third parties, except:

• if this is necessary to fulfill a booked appointment
• if there is a legal obligation
• if you have given explicit consent

Personal data is only stored for as long as necessary for the respective purposes or as required by legal retention obligations.

You have the following rights:

• Right to information
• Right to correction
• Right to deletion
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

If you believe that the processing of your data violates data protection law, you can file a complaint with the relevant supervisory authority.

Austrian Data Protection Authority

Barichgasse 40–42

1030 Vienna

Austria

Website: www.dsb.gv.at

This privacy policy may be updated as needed to comply with legal requirements or to reflect changes to the website.

We use PayPal, a payment service provided by PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg), to process payments for our services.

When you make a payment via PayPal:

• Your payment information is processed directly by PayPal
• We receive only confirmation of payment status
• PayPal may set cookies for fraud prevention
• Data may be transferred internationally

We do not store your payment details on our servers. By using PayPal, you agree to PayPal's Privacy Policy.

Please note that this website contains AI-generated content and images. These include but are not limited to:

• AI-generated text and descriptions
• AI-generated images and graphics
• AI-assisted design elements

While we strive to ensure accuracy, AI-generated content may contain errors or inaccuracies. If you have any questions about specific content, please don't hesitate to contact us.