Legal Information

General Terms and Conditions

Raiona-Naturals e.U.

1 Scope of Application

These General Terms and Conditions (GTC) apply to all services offered by Raiona-Naturals e.U.

By booking an appointment or using a service, clients agree to these terms.

Deviating agreements require written confirmation.

2 Type of Services Offered

Raiona-Naturals e.U. offers consultations and accompaniment in the following areas:

  • Naturopathic Consultation
  • Sophrological Consultation
  • Kinesiological Consultation

The services offered are designed to promote self-perception, self-regulation, and personal development.

They do not constitute medical, psychotherapeutic, or healing treatment in the legal sense and do not replace medical diagnosis or treatment.

For health concerns, it is recommended to also consult a doctor.

3 Appointment Scheduling

Appointments can be scheduled via the website, by phone, or by email.

A binding appointment is confirmed upon receipt of the appointment confirmation.

Raiona-Naturals e.U. reserves the right to reschedule or cancel appointments for important reasons. In such cases, an alternative appointment will be offered.

4 Cancellation and Rescheduling

Appointments are reserved individually.

If an appointment cannot be kept, the cancellation policy published on the website applies. This is part of the GTC.

5 Fees and Payment Terms

The fees are based on the prices published on the website or the individually agreed terms.

Payment is made – unless otherwise agreed –:

  • on site after the session, or
  • by invoice.

6 Client Responsibility

Participation in the offered consultations is voluntary and at the client's own responsibility.

Clients decide for themselves which content they share and which steps they want to implement.

Raiona-Naturals e.U. assumes no responsibility for decisions or actions taken based on the consultation.

7 Data Protection

The processing of personal data is carried out in accordance with applicable data protection regulations.

Further information on data processing can be found in the Privacy Policy on this website.

8 Liability

Raiona-Naturals e.U. is liable only for damages resulting from intentional or grossly negligent behavior.

No liability is assumed for indirect damages or consequential losses.

9 Applicable Law

Austrian law applies.

The place of jurisdiction is – to the extent permitted by law – the company's registered office.

10 Final Provisions

Should individual provisions of these GTC be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions shall remain unaffected.